Privacy Policy

Introduction

Welcome to https://clinicas-del-dr-cazares.mcallendentalcare.com (hereafter referred to as “Clinicas del Dr. Cazares,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of information we receive from users accessing our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://clinicas-del-dr-cazares.mcallendentalcare.com
Any mobile or desktop applications associated with our services
Online services and products offered by Clinicas del Dr. Cazares
Interactions between users and our support team via email, phone, or text messages

Please note that this policy does not extend to third-party platforms, applications, or services linked to our website but operated independently, each having their own privacy policies. We encourage you to review these policies to understand how your data is handled by such external entities.

Processing Activities

This Privacy Policy governs various user interactions, including:

Using our applications and services as an authorized user.
Visiting our website(s) linked to this Privacy Statement.
Subscribing or unsubscribing from our newsletters, emails, or promotional materials.
Engaging with us through phone calls or text messages/SMS communications.

Personal Data Collection

We collect different types of personal information (hereafter “Personal Data”) when you interact with us:

Account Information: Details required to create and manage your user account, such as name, email address, and password.
Payment Information: Credit/debit card details, billing addresses, and transaction records for processing payments.
Financial Information: Savings or investment portfolio data if you choose to share it with us for financial planning purposes.
Purchase Information: Items bought from our online store, including quantities, product codes, and purchase dates.
Mobile Device Identifiers: Unique device identifiers (UDIDs), mobile phone numbers, and other device information used for user authentication and service personalization.
Location Data: GPS coordinates or address data provided when you use our location-based services or give consent for location tracking.
Feedback and Reviews: Any comments, suggestions, or ratings shared with us to improve our products and services.
Social Media Information: Publicly available details from your social media profiles (if linked) or content you choose to share with us directly.
Product Information: Details about the products you inquire about, view, or purchase, including preferences and usage patterns.

We collect this data through various methods: user input forms, account settings, order processes, automated tracking technologies (cookies), browser plugins, and third-party service providers who assist in data collection and processing.

Cookies

We use cookies to enhance your experience on our website and for analytics purposes:

Strictly Necessary Cookies: Essential for navigation and using core features of the website.
Preference Cookies: Remember user preferences, such as language settings or display configurations.
Analytics Cookies: Collect information about your usage patterns, including pages visited, time spent on each page, and referral sources. These cookies help us improve our site’s performance and content.

Users can control non-essential cookie preferences through our Cookie Manager, allowing you to customize your browsing experience.

Retention and Deletion

We retain Personal Data for as long as necessary for the purposes specified in this Policy:

Legal Compliance: We may store data for longer periods if required by applicable laws or regulations, including tax, accounting, or legal obligations.
Business Needs: Personal Data is retained to serve our business functions, improve services, and conduct marketing activities.
User Consent: If you consent, we’ll keep your data until you withdraw that consent.

Once the purpose for which data was collected is fulfilled or when it’s no longer required, we securely delete or anonymize the data.

Security Measures

We implement robust security measures to safeguard your Personal Data:

Employing encryption protocols for data at rest and in transit.
Utilizing secure third-party processing partners who adhere to industry standards for data protection.
Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

We do not knowingly collect or solicit Personal Data from children under the age of 18 (or a higher age limit defined by applicable law). If you believe we have collected such information, please contact us immediately, and we will take steps to delete it.

Your Rights

Depending on your location, you may have specific rights regarding your Personal Data:

Access: The right to request access to the data we hold about you.
Rectification: Correcting inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): Deleting or anonymizing your data under certain circumstances.
Restriction: Limiting the processing of your data in specific situations.
Portability: Receiving your data in a structured, commonly used format.
Objection: Objecting to the processing of your data for direct marketing purposes.
Non-Discrimination: The right not to be subjected to automated individual decision-making, including profiling.

To exercise these rights or submit related queries, please reach out to our Data Privacy Team via email at [email protected] or by post to the address provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post a notification on our website if significant changes are made, and we encourage users to review this page periodically.

Contact Information

For questions about privacy, data protection, or this policy, please contact us:

Email: [email protected]
Postal Mail: Clinicas del Dr. Cazares Privacy Team, [Address], [City, State, ZIP Code]